RecentEvents
We have recently delivered a comprehensive technical training program to a large commercial customer. In addition to customized instruction, this program includes extended training manuals, follow-up exercise sets with answer keys, and a custom training database instance loaded with training data.
Why PensionSmart? Expertise.
We take highly evolved specialists and train them on our
products, our methodologies, and our culture. Expertise is
something that has to be developed. Our formula requires
starting with the right People, and then building on their
targeted background with our training.
Training and experience clearly help develop expertise. Our
exclusive focus is also something that distinguishes
PensionSmart from any of our competitors. But there is more to
the equation. Two people can have the same backgrounds, training
and experience, but one will always be a greater expert. We
believe that there is a separate key characteristic that
contributes to expertise. We believe that true expertise
requires a cultural element that can be instilled in a
workforce.
This factor is driven by the desire to always be the best, to
implement the best solutions at every opportunity, to constantly
be striving for improvement. Expertise can become a
self-perpetuating compulsion. When you start to find
opportunities for process improvement in tasks like taking out
the trash and emptying the dishwasher, then you know you are
becoming an expert.
That is the kind of expertise that we are talking about within
PensionSmart.